Refund policy

You can return an item within 30 days of receiving your order if for any reason you're not completely happy with it.

How to Return Your Order

To return your order, simply open a return in your account and follow the instructions. Please package your parcel securely, enclosing a written note with your name, order number, and item(s) you are returning inside the parcel. Send returns to the address below:

SUP Warehouse Returns Dept. (C/O Whistl)
Unit 3 Summerhouse Road
Moulton Park,
Northampton,
NN3 6RU,
United Kingdom

Items should be returned in the same condition in which you receive them: the original product packaging and tags must still be attached, and the products must be in an unused condition (except in the case of products which you have discovered to be faulty upon use).

You are responsible for the cost of returning your order back to us. You can use any courier of your choosing, but please note that in this case we will not refund any postage fees (except if the goods are faulty or if you have received a wrong product).

More return information, and EU return options, can be found here.